Serving You at Every Stage of Your Business

From optimizing your tools and processes to handling your day-to-day challenges, On Call Technical Solutions is more than an IT managed services provider: we are a trusted technology partner. Our evaluation process highlights what we will focus on when you select On Call as your service provider.

Evaluation Process

We will assess your current environment to see what is working and what can be improved to save you time, money and create the growth your business deserves. Together, we will identify inefficiencies, anticipate security and compliance needs, and then determine which services will meet your overall daily operational business goals.

We will create a recurring custom made strategic plan, complete with quarterly objectives, to re-mediate any identified inefficiencies or security and compliance gaps discovered during analysis.  This will allow your business to appropriately budget and plan for the needs of tomorrow, as well as to achieve much needed technical alignment for your growing business needs.

We understand that when you fail to plan, you plan to fail and create a tailored plan for any project strategy objectives, giving you a clear picture into your technical business goals and where they stand. Need a disaster recovery plan?What about backup solutions, monitoring, a cloud service provider, cyber security, anti-virus, and firewalls? Will you need to implement and manage an on-premise data center? We will customize your plan depending on your industry, business needs, and budget.

You have a million things to do. Why waste time worrying about whether you are protected, up to date on industry compliance needs or maintaining systems and software? Hand your tech to us so you can free up your resources to focus on what you do best. With our managed services, you can rest easy knowing your business will not screech to a halt in the event of a disaster or breakdown and will be consistently aligned, keeping up with the most important technical enhancements critical to business growth . Our IT project managers deliver premier service staying on top of deliverables and timelines, so you don’t have to.

Our IT service experts will help keep you on track, responding to all basic service and emergency requests according to the agreed upon service level requirements of your business. We will keep track of your technical equipment and alert you when maintenance is needed or when your equipment needs attention. We will conduct a quarterly review to ensure that your business continues to stay aligned with your objectives so that you can be the best competitor in your target market.

Your Reliable IT PRO

With On Call Technical Solutions, expect hassle-free communication. Reach our bilingual service desk anywhere by chat, email, or phone and let us tell you how our professional service can help.

Consult with a PRO

Trusted Technology Solutions

Leave your tech challenges to us and get back to doing what only you can do.

Technical Consulting

Industry Best Practices, Infrastructure Optimization, Strategic Scaling, Virtual Technology Officer

Technology Planning

Strategic Planning, Budgeting and Forecasting, Quarterly Alignment Reviews, BI Reporting

Managed Services

Backup, BCDR, Security, Scaling, Asset & Licensing Procurement, Support & Management

Infrastructure Services

Cloud, On-Prem/DC, Virtualization, POS, Monitoring, Mobile, Apps, New/Move/Add/Upgrade

Security

Firewalls, Pen Testing, AV, Anti-Malware/Spyware, Patching, SPAM, Industry Policy & SOP Compliance

Project Management

Startups, New Initiatives, Scaling Infrastructure, Compliance Remediation

New SMB's

Network, Infrastructure, Hardware/Software Procurement, E-mail, VOIP, Websites, Digital Marketing

Support & Training

Responsive Remote & Onsite, Recorded Tutorials, Hablamos Español

Make your tech work for you, not against you.

Offload your tech to an IT managed services company that puts your success first. Whether you are a startup looking for a reliable tech partner or a growing SMB in need of custom solutions and strategies, we are here to help. Let us relieve the hassles of hiring and maintaining additional costly resources so that you can free up capital to focus on what drives your business.

Find out how we add value to your business and why we should be your IT managed services provider!

 

Reach out to one of our pros via e-mail, phone or chat and get a response within 24 hours.